My app isn’t working as expected

Try troubleshooting using the steps below:
  • Kill the Highlanders App on your device;
  • Verify your email address by checking your Inbox for an email with subject “Highlanders email verification”;
  • Relaunch Highlanders;
  • If the App is still not working try deleting the App from your device and re-install from the store (your data won’t be lost).
If the problem still persists please send us the following informations in the box below:
  • Your UserID (the email address you’ve signed up);
  • Your device brand and version;
  • A description of the issue with enough details for us to recreate the error.




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